Shipping policy

Thanks for shipping with Nuvella Hiar. We committed to processing and delivering your order safety, efficiently and reliably  

1- Order Processing 

All orders are processed after payment has successfully confirmed. 

• orders are normally processed withing 1-3 business days on the next business day
• During sales promotions holidays or periods of high order
• Orders placed on weekends or public holidays will be processed on the next business day
• Customers will received an order confirmation once the order has been dispatched

2    Shipping Destinations

Nuvella Hair ships to selected local  and international destinations

 

Available shipping destinations and shipping cost will be displayed at accurate shipping address including telephone number where required 

3- Estimated Delivery time 

Estimated Delivery time begin after the order has been processed and dispatched  

 

4-Shipping fee

Shipping charge are calculated according to the destination package though we follow some free shipping depending on our promotion and calendar.

 

 

5 Damaged 

If your package arrived damaged please take photograph or video of the package and its contents before opening and if there is any issue or concern contact us immediately between 72 hours

 

 

Delay

Delivery may be delay because of customs 

weather condition

Public holiday

Courier disruption

incorrect address